I tried the phone support today and it is not working. For Techincal Support questions please call us at 1-888-436-0657.
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Please fill out this form completely and click "Submit Request" when you are finished. If you purchased the Actiontec product from your ISP, If you are calling from within the United States, dial: 1(888) 436-0657. Actiontec offers technical support by Telephone, FAX and Email (via the "Technical Support Request Form" below).
Is there a technical support email where I can email directly to discuss the details of which units can support these features? Thanks again for your time. Email support via the “Technical Support Request Form” below is always FREE on ALL products listed in the Product drop down list. If your product is not listed Actiontec no longer provides email support. How may we help you? I got it from the Actiontec online store last week. If you work for an ISP that buys our product from us for their end-users they should already have a Tier 3 number that each ISP gets that would get you to the right person to talk to about those units. UC Integration; Contactless Meeting Spaces; Business; K-12; Higher Education; Consumer; Resources. In the mean time I've sent a support request to that link requesting help. You can rely on our expertise to accelerate your time to market and optimize the adoption of next … If you work for an ISP that buys our …
Our call center is open 24 hours a day, 7 days a week, 365 days a year.
For your review. Email support via the “Technical Support Request Form” below is always FREE on ALL products listed in the Product drop down list.
If they don't your only option would be to go the same route as an end-user thru our email support page.
OBTAINING WARRANTY SERVICE: Customer may contact Actiontec Electronics Technical Support Center within the applicable warranty period to obtain warranty service authorization. This process can take 10-14 …
When I called the support line - No matter what I chose - I ended up on the reply that told my support was not available for my equipment. Warranty. Actiontec Support; More Ways to Get Help; By Phone; Our Numbers Tech Support February 01, 2017 20:47.
I work for an ISP that deploys many of the Actiontec T3200 but there is a need for these features on certain deployments. The sort answer is none of our current Retail models have these features. Sincerely Actiontec Electronics (You will now be automatically redirected to our Technical Support website.) Can you tell me what to choose in the navigation? Thank you, Jason.
I have connected the two units directly with a single length of coax and the units work. I have a legitimate purchase from Actiontec online store but cannot find a phone support option for that.
Are there any models offered by Actiontec that support LAN side VLAN tagging, a.k.a ability to create a Trunk? Where can I get more information or help for my Actiontec device? If you would prefer free email support go to our "Our Email" FAQ for those details.
So the ISP's themselves would have to tell you as they are the ones that say what features they want turned on for their end users and which ones they are willing to support. Telephone based Technical Support availability is determined by the product and the place of purchase. Our call center is open 24 hours a day, 7 days a week, 365 days a year. About Actiontec Corporate Overview; Management Team; Press Center; Awards; Corporate Social Responsibility; Trademark Policy; Careers; Contact Us ; Products Optim; Home Networking; Wifi Routers & Gateways; ScreenBeam; Product Registration Register Your Product; Blog Latest Posts; …
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(The feedback you provide in the course of completing this survey, is solely for the use of Actiontec Electronics Incorporated.) Why can't I find the support page for my device.
Another item is the ability to disable unused LAN ports for security reasons. Since they are designed to work in a regular home network where people wouldn't need those features. In what … I'm happy to try again. Our sales lines are open Monday thru Friday 8 am to 5 pm Mountain Time excluding major US holidays. If your Xfinity MoCA network is running MoCA privacy you may need to disable the feature to use the ECB/WCB adapters. If you purchased the Actiontec product in a retail store.
Your first point of contact will always be the ISP. Follow.
But you don’t have to do it alone – we’re here to help at every stage, from application design to network optimization, security monitoring and on-going support. Actiontec has become a leader in high speed Internet modems and routers, shipping over 22 million Internet Access devices thus far, and our track record in innovation and customer support is highly regarded throughout the industry.
For Sales questions please call us at 1-800-371-0442. Privacy |
We are not having any issue dialing and getting through to the support via the 888-436-0657 number. Fax based support can be utilized for any product listed in the drop down, and it too is FREE. ACTIONTEC HOME NETWORKING; ECB6250 2.5 Gbps x 1.0 Gbps Bonded MoCA 2.5 Ethernet over Coax Adapter; ECB6200 1.0 Gbps x 1.0 Gbps Bonded MoCA 2.0 Ethernet over Coax Adapter; WCB6200Q Bonded MoCA 2.0 + Built-in 802.11ac WiFi Extender; Solutions. I would guess the splitters are not Moca compliant as they are pretty old. Actiontec Support. Trademark Policy | Dated proof of purchase from Actiontec Electronics or its authorized reseller may be required. Will I get both devices to work without a dedicated coax run for the WCB and ECB units? http://support.actiontec.com/email_support/support_form_2.php.
Is there a technical support email where I can email directly to discuss the details of which units can support these features? Some of the units we make for specific Internet Service Providers "ISP's" have these features but they are different for each ISP. I work for an ISP that deploys many of the Actiontec T3200 but there is a need for these features on certain deployments. Ok. This is what I expected to hear about general devices supporting these features. Copyright 2018 Actiontec Electronics, Inc. All Rights Reserved.